Healthtech UX Audit

Your healthtech product is losing patients at the experience layer

Built for B2C health apps, telehealth platforms, DTC supplements, clinics, and medtech companies. Compliance-aware recommendations with patient impact tied to every finding.

40+ prioritised findings5–7 business days$997 flat rate
Explore Fractional Advisory
If the findings aren't actionable, I'll refund it.

Where Healthtech revenue goes missing

Three areas the audit diagnoses in depth.
These are where the fixes have the highest ROI.

Patient onboarding is where trust is won or lost

Health products demand higher trust thresholds than any other vertical. A confusing intake form, unclear data privacy messaging, or a clinical-feeling UI can kill conversion before the first appointment.

Health literacy gaps create invisible friction

Your users aren't clinicians. When medical terminology, dosage instructions, or treatment timelines aren't designed for lay comprehension, patients disengage — and you attribute it to 'low motivation.'

Regulatory compliance and great UX aren't mutually exclusive

HIPAA, GDPR, informed consent — these create design constraints, not design excuses. We audit for compliant experiences that still feel modern, clear, and trustworthy.

What's included in the Healthtech audit

Patient journey audit

From awareness through ongoing care, every touchpoint analysed against healthtech UX best practices.

40+ prioritised findings

Each finding severity-rated with patient impact and business impact estimates.

Health literacy assessment

How well your product communicates medical information to non-clinical users.

Compliance-aware roadmap

Improvements prioritised within your regulatory constraints — HIPAA, GDPR, consent flows.

60-minute strategy walkthrough

A video call with your product and clinical teams to discuss implementation priorities.

Everything above, for a flat rate

$997

If the findings aren't actionable, I'll refund it.

What people say about working with Anton

Rarely do you meet an individual with the vision, strategy and drive to transform a business. Anton is just such an individual.
Troy Bebee

Troy Bebee

CTO, Google Cloud

A deeply impressive Design Leader, with a breadth and depth of digital domain expertise that is extremely rare in the Australian market. Anton isn’t merely world-class, but world-beating.
Stu French

Stu French

Chief Digital Officer, AGL

The most switched on design leader I have ever had the pleasure to work with. In a true dedicated fashion consistently went the extra mile whenever anyone in the team needed his expertise.
Jake Bayer

Jake Bayer

CTO, Brancher

A high-class design leader who thrives when faced with challenges. User experience is his bread and butter, and he works tirelessly to champion that mindset.
Jordan Barnard

Jordan Barnard

Director, EY

Process-driven, research-focused, switched on and an absolute hoot to work with. An invaluable team member delivering effective and engaging user experiences. An absolute unicorn!
Angela Edwards

Angela Edwards

Founder, Elli Cares — formerly at Myer

His energy and enthusiasm to build the team’s process and operations is outstanding. He helped the team develop better habits and processes that we continue to build upon and grow.
Chris Jack

Chris Jack

Design Leader, Woolworths Group

Healthtech audit FAQ

40+ findings. 5–7 business days. $997.

Revenue impact tied to every finding. A full experience roadmap. A 60-minute walkthrough with Anton. If it's not actionable, I'll refund it.

Explore Fractional Advisory