Your FinTech product is losing customers at the trust layer
Built for neobanks, payment platforms, wealth apps, and lending products. Where your trust signals fail, where compliance UX creates unnecessary drop-off, and where financial literacy gaps drive churn — with revenue impact tied to every finding.
Where FinTech revenue goes missing
Three areas the audit diagnoses in depth.
These are where the fixes have the highest ROI.
Trust is the conversion problem most FinTech teams misdiagnose
Low activation and high drop-off in FinTech is rarely a price problem. It's a trust deficit. Unclear security messaging, opaque fee structures, and unfamiliar brand signals create anxiety at the exact moment users need confidence to act. We audit the trust layer end-to-end.
Compliance requirements create friction — but they don't have to
KYC flows, identity verification, and consent screens aren't the problem. The problem is when they're designed to satisfy legal requirements rather than guide users through them. The result is drop-off at the exact moment your CAC is highest. We find every friction point that isn't legally required.
Financial literacy gaps turn capable products into abandoned ones
Your users aren't finance professionals. When transaction histories, balance summaries, or investment dashboards aren't designed for plain-language comprehension, users lose confidence and churn — not because the product failed, but because they felt out of their depth.
What's included in the FinTech audit
Full acquisition and activation audit
From landing page through onboarding completion, every touchpoint analysed against FinTech UX benchmarks and trust-building best practices.
40+ prioritised findings
Each finding severity-rated (critical, warning, opportunity) with trust impact and revenue estimates tied to every issue.
Trust and credibility assessment
How well your product signals security, transparency, and authority at the moments users need reassurance most — and where it falls short.
Compliance-aware experience roadmap
Improvements sequenced within your regulatory constraints — KYC, AML, PSD2, GDPR — prioritised by effort vs. impact.
60-minute strategy walkthrough
A video call with your product, compliance, and growth teams to walk through every finding and prioritise implementation.
Everything above, for a flat rate
$997
What people say about working with Anton
Rarely do you meet an individual with the vision, strategy and drive to transform a business. Anton is just such an individual.
Troy Bebee
CTO, Google Cloud
A deeply impressive Design Leader, with a breadth and depth of digital domain expertise that is extremely rare in the Australian market. Anton isn’t merely world-class, but world-beating.
Stu French
Chief Digital Officer, AGL
The most switched on design leader I have ever had the pleasure to work with. In a true dedicated fashion consistently went the extra mile whenever anyone in the team needed his expertise.
Jake Bayer
CTO, Brancher
A high-class design leader who thrives when faced with challenges. User experience is his bread and butter, and he works tirelessly to champion that mindset.
Jordan Barnard
Director, EY
Process-driven, research-focused, switched on and an absolute hoot to work with. An invaluable team member delivering effective and engaging user experiences. An absolute unicorn!
Angela Edwards
Founder, Elli Cares — formerly at Myer
His energy and enthusiasm to build the team’s process and operations is outstanding. He helped the team develop better habits and processes that we continue to build upon and grow.
Chris Jack
Design Leader, Woolworths Group
40+ findings. 5–7 business days. $997.
Revenue impact tied to every finding. A full experience roadmap. A 60-minute walkthrough with Anton. If it's not actionable, I'll refund it.