Claude Code

4 essential user research skills for Claude Code

Plan unbiased discovery, run interviews that surface real signal, and synthesise transcripts into recommendations the team will act on.

4 skill files — download free

How to install

Install into Claude Code

Drop any .md from this page into the path below and restart. The skill is then available across every Claude Code session.

~/.claude/skills/[skill-name]/SKILL.md

Skill files

Install into Claude Code · Drop in your project root
Skill .md

Discovery Interview Prep

discovery-interview-prep.md

Plan and structure customer discovery interviews. Question design, listening targets, signal extraction.

Skill .md

Jobs to Be Done

jobs-to-be-done.md

Christensen's JTBD framework, agent-ready. Diagnose the underlying job a customer is hiring your product to do.

Skill .md

Customer Journey Map

customer-journey-map.md

Build a customer journey map that highlights friction, decision points, and emotional state. Pairs with research practice.

Skill .md

Discovery Interviews and Surveys

discovery-interviews-surveys.md

Run unbiased JTBD interviews and surveys with thematic coding. Based on Christensen, Torres, Ulwick.

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